Hassle-free returns and exchanges for your peace of mind
We offer a 5-day return policy from the date of delivery. If you're not completely satisfied with your purchase, we'll make it right.
Email us at thesparta.care@gmail.com with your order number and reason for return.
We'll provide you with a return authorization number and return shipping label.
Pack the item securely in original packaging and attach the return label.
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
We offer exchanges for the following reasons:
For defective items, we'll send a replacement immediately upon receiving your exchange request, even before you return the original item.
The following items cannot be returned:
Every SPARTA product comes with our quality guarantee. If any item fails to meet our quality standards within 30 days of purchase, we'll replace it free of charge.
Have questions about returns or need to start a return process?
Email: thesparta.care@gmail.com
Subject: Return Request - Order #[Number]
We respond to all return requests within 24 hours
Most returns are processed within 2-3 business days